Brief Description Business Process: 4.3.1.1d CC&B Manage Pay Plan Payment Process Type: Sub-Process Parent Process: 4.3.1 CC&B Perform Settlement Activities Sibling Processes: • 4.3.1.1 CC&B Manage Payments • 4.3.1.1a CC&B Process Budget Payment • 4.3.1.1b CC&B Process Non-Billed Monitored Budget payments • 4.3.1.1c CC&B Process Non-Billed Unmonitored Budget payments • 4.3.1.1d CC&B Manage Auto-Payments • 4.3.1.1f CC&B Manage Credit Card Payment • 4.3.1.2. CC&B Manage Workstation Cashiering • 4.2.2 CC&B Manage Bill • 3.4.1.1 CC&B Manage Customer Contacts • 3.3.2.2 CC&B Start Non-Premise Based Service • 3.3.2.4 CC&B Stop Non-Premise Based Service This process describes payments for the customer on the Pay Plan. The customer makes payments on specific dates that are outside the normal billing due dates. These scheduled dates are not included with the regular periodic bill. The pay plan can be placed on Autopay using the scheduled payment dates.